A workflow design in which a person supplies judgment, correction, approval, or escalation at defined points in an AI-driven process.
Why it matters
Human involvement is most useful at high-impact, ambiguous, or irreversible boundaries, not as an undefined fallback after every step.
In practice
Let the agent classify routine requests automatically, but route uncertain or high-value cases to a reviewer with the evidence and proposed action.
Common confusion
HITL does not automatically make a system safe. Reviewers need time, context, authority, and a clear decision standard.
Related terms
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