Glossary · Reliability & operations
Incident Response
The coordinated process for detecting, analyzing, containing, recovering from, communicating, and learning from an event that threatens service, data, safety, or security.
Why it matters
During an incident, clear roles and evidence matter more than improvised heroics, especially when model behavior and distributed dependencies obscure the failing boundary.
In practice
Define severity and command roles, preserve traces and audit records, stop harmful actions, communicate impact, verify recovery, and track corrective work to completion.
Common confusion
Incident response manages the event and its consequences. Root-cause analysis and long-term prevention continue after immediate service is restored.
Related terms
Sources
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